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ICS Management Development Programme


"At the heart of an effective IT communication strategy is the ability to clearly link the vision, strategy and action plans of IT to the business to drive desired behaviours in the workforce that contribute to improved IT performance and business outcomes.” - Gartner

Become an inspirational, influential and effective IT leader, and discover how to empower and motivate your IT team to achieve exceptional results. Powerful individual executive coaching sessions will help you to build on your management strengths and identify the management techniques to deal with the challenges affecting your team.

Download the full course prospectus.

Can't see a course date that suits you? Please contact training@ics.ie to find out future dates.

Duration | 7 days + 1 Coaching Session

Cost | Members €3236 / Non-Members €3595 + 1 year's free membership

CPD Points | 75 points

Venue |ICS Building, Dublin 4

Who should attend

Previous attendees include: IT Team Leaders, IT Managers, Project Managers, Business Analysts and those aspiring to be an IT manager.

Similarly, if you have been promoted to a management position and need the motivational skills to match your technical skills this course will support you through this transition through training, mentoring and coaching.

What previous attendees say

“I enjoyed meeting like-minded people and having good job related discussions. Trainer was very good.”

“It was beneficial to learn about strengths-based leadership rather than always focusing on weaknesses.  Grainne was excellent.” 

Read more testimonials

What you will learn


  • Discover how to lead and inspire IT/Project Teams by developing your communication and interpersonal skills
  • Identify the key differences between Leadership and Management and examine a range of Leadership Models in use today
  • Explore the traits, skills and behaviours associated with excellent leaders
  • Discover how emotional intelligence improves leadership performance and creates team spirit
  • Understand more about your own values and leadership style and how they influence the culture of your organisation
  • Learn how to identify strengths within your IT team enabling you and your team to thrive in the workplace

The course will cover the following six modules:

  • Leadership in Today’s World - Understand the leadership tools which will help participants to identify their leadership competencies/strengths and areas that need improvement.
  • Mentoring, Coaching & Communication Skills - Learn the skills to mentor and coach colleagues to succeed and improve overall team performance and the ability to build relationships through positive and effective communication.
  • Motivation Techniques - Learn how to motivate your team to achieve exceptional results.
  • Intelligent Leadership - Understand the way people feel and react and to use this skill to make good judgments which prevent and/or solve problems.
  • Leadership Styles & Influencing Culture - Explore the role that values and different leadership styles play in influencing the culture of an organisation.
  • Strengths-based Leadership and Team Development - Lead others effectively by using a strengths-based leadership model to achieve results.

Benefits


  • Strong interpersonal skills are a valuable asset for employers that will enable you to work well in (interdisciplinary) teams and be able to communicate effectively with colleagues, customers, and clients.
  • Provide strong business cases for projects when in cross-departmental meetings.
  • Motivate your staff to excel by putting proven theories into practice and interpreting, evaluating and reflecting upon the emotional needs of staff.
  • Build strong working relationships with your IT team and vastly improve productivity.
  • Learn how to maximise the potential of your IT team through mentoring and coaching.
  • Your team will be more confident about upskilling in unfamiliar areas and will become far more adaptable in the long-term.
  • This course provides in-depth coverage of multiple leading psychological theories as well as practical examples to ground them.
Non-member rate includes 12 months free membership. We will be in touch with registration details after your place is confirmed.

“Organisations with the highest quality leaders were 13 times more likely to outperform their competition in key bottom-line metrics such as financial performance, quality of products and services, employee engagement, and customer satisfaction.” Source: Great Leadership

Can't see a course date that suits you? Please contact training@ics.ie to find out future dates.
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